The My Practice My Business Dental Podcast
Episodes
188 episodes
The Call to Action: Leadership, Reform, and the Courage to Listen, ”2025 Utah Legislation Part 10 of 10
This episode isn’t just the end of our 10-week campaign, it’s the beginning of a conversation that the American Dental Association needs to start having.Because if the ADA truly exists to unite the dental profession and advocate for prov...
The Economic Ripple Effect: When Fair Pay Builds Better Dentistry, 2025 Utah Legislation Part 9 of 10
The Link Between Fair Pay and Team ProsperityWhen insurance companies dictate fees and force write-offs, the first people to feel it aren’t the executives in corporate headquarters, it’s the dental teams.When practices lose...
Patient Rights & Transparency: Bill for What You Do, 2025 Utah Legislation Part 8 of 10
When we started this 10-week series, our goal was simple, to help dentists bill for what they do and get paid fairly for what they do.And the reason that’s so important goes beyond money. It’s about honesty. It’s about transparency. It’s...
“HB 23: Timely Filing — Every Day Counts” 2025 Utah Legislation Part 7 of 10
Before this law, we started noticing something troubling — insurance companies were trying to shorten the timely filing period to just three months.Three months might sound fine on paper, but anyone who’s ever worked the ...
“HB 495: No Forced Write-Offs — When Ethics and Insurance Collide” 2025 Utah Legislation Part 6 of 10
If you’ve ever done the right thing for your patient and then been told you have to write it off — this episode is for you.In 2025, Utah passed one of the most important laws in modern dentistry — part of HB 495 — that made it illegal fo...
“HB 495: Dispensing Practitioner Status — Restoring Common Sense to Dentistry” 2025 Utah Legislation Part 5 of 10
“HB 495: Dispensing Practitioner Status — Restoring Common Sense to Dentistry”It took months of discussions, revisions, and clarifications, but in 2025, Utah passed HB 495, officially adding dentists to the list of approved...
ADA Economic Outlook As Seen By MPMB
The sky is falling according to some of the numbers reported by the ADA and Health Institute. The numbers they report are somewhat misconstrued and don't add up. Having said that, Tracy and I give a narrative on the numbers, and are happy to re...
“HB 495: Overpayment & Recoupment Protections — Ending the Money Shuffle” 2025 Utah Legislation Part 4 of 10
Have you ever opened your insurance payment report and realized that money was taken from one patient’s payment — to repay an ‘overpayment’ on someone completely different?If that sounds familiar, you’re not alone. Insurance companies ha...
Collaboration Over Conflict: A New Model for Dental Success
I want to start today by talking about something that almost every dentist and practice owner I know has experienced at some point in their career.Frustration.Frustration with insurance companies. Frustration with contrac...
“What Effective Advocacy Actually Looks Like”
In the last episode, we talked about why speaking up matters.Why silence isn’t neutral. Why caring sometimes requires discomfort. And why staying quiet to preserve the status quo has not worked.But today’s episod...
“Say Something Because You Care”
There’s a difference between complaining… and caring enough to speak up.And today, that’s what this episode is about—saying something because you care, not because you want attention, not because you want conflict, and not because...
When Power Turns Toxic: Bullying in Dentistry
Today’s episode is… honestly, it’s personal.Because bullying in dentistry isn’t just “someone being mean.”Bullying in dentistry becomes:fear-driven decision-making,silence when people should speak,com...
“HB 495: Virtual Credit Card Opt-Outs — Protecting Dental Practices from Hidden Fees” 2025 Utah Legislation Part 3 of 10
If you’ve ever wondered why your insurance payments seem just a little lower than expected — this episode is for you.This week, we’re talking about one of the sneakiest tactics insurance companies have used to skim money from providers —...
“HB 359: The Law That Sparked a Movement” 2025 Utah Legislation Part 2 of 10
In 2021, Utah made history. We became the first state in the nation to pass a law regulating write-offs due to bundling — and it changed everything.That law was House Bill 359 — the Network Leasing, Downcoding, and Bundling Protections l...
“Utah Leads the Nation: Why the ADA Isn’t Talking About It — and Why We Are” 2025 Utah Legislation Part 1 of 10
If you’ve been following dental policy this year, you probably noticed that Utah passed more meaningful reforms than any other state… but you wouldn’t know that from reading the American Dental Association’s updates.And that’s the proble...
2025 Utah Legislation Review Introduction
WELCOME TO 10 WEEKS OF LEGISLATION HERE IN UTAH!But Rob and Tracy, I'm not in Utah, how does this apply to me? It's simple, if you're in another state, take this information to your state dental association and get them to pass legislati...
“The American and State Dental Associations: Where Did We Go Wrong?”
Insurance companies allow — and even encourage — billing for non-covered services… Meanwhile, some association leaders accuse dentists of unethical billing for using the exact CDT codes the ADA created.You can’t make this...
Leadership: An Action, Not a Position
In dentistry—as in life—leadership is not a title, but a responsibility. Too often, we imagine leadership as a rank to be achieved, a position to be claimed, or an office to be won. But genuine leadership is not defined by where you sit at the ...
Delta Dental's HR Article: How to sell a lie...
In this episode, we pull back the curtain on Delta Dental’s latest effort to “train” HR departments on how to talk about their plans. On the surface, it looks like education—but behind the scenes, it’s strategic messaging designed to make emplo...
Fear Over Facts: Delta Dental's Out-Of-Network Deception
Tracy takes our listeners into a deep dive on how third-party payers are discouraging their clients to see out-of-network dentists. In this episode, we expose the truth behind Delta Dental’s latest campaign targeting HR departments. Their messa...
Stupidity vs Malice: and the Future of Dentistry
Dietrich Bonhoeffer, the German theologian and resistance figure, once observed: “Stupidity is a more dangerous enemy of the good than malice. Stupidity, not evil, is the greater threat. Not because it’s more powerful, but because ...
The Dentrix and Vyne Issue
Two wonderful softwares at battle with each other. Unfortunately, Dentrix is flexing their mighty muscle, and it just might lead to dental practices making the switch to other dental practice management software. Vyne is the preferred software ...
Bound by the Referral
Why Do Dental Specialists Feel Restricted in Charging Referred Patients, or should I say, using up the PPO patient’s benefits?If you’ve ever wondered why your dental specialist friends seem hesitant to bill additional fees for value-adde...
The Ethics of Cost Shifting in Dentistry
Imagine you offer two options to your patients—one with premium materials, one standard. Sounds good, right? But what happens when those better options come at a cost that insurance won’t cover?Now ask yourself—when you pass on those...
The Hygienist Perspective
Here's the typical scenario: dental offices are not profitable by procedure, so they work the hygienists to death in order to make up for lost revenue. Then there's the lack of support Hygienists need when diagnosing periodontal disease. Need I...