
The My Practice My Business Dental Podcast
Welcome to The My Practice My Business Dental Podcast. I'm Dr. Rob Thorup, Clinical Director at MPMB. In our podcast shows we help dentists profit and thrive with excerpts from The Clinical Business of Dentistry Training here at MPMB.This podcast is dedicated to helping dentists and their teams reclaim forgotten profitability in dentistry, and to learn business skills specifically designed for dental practices. We look forward to your subscription, and we hope you let your colleagues know about our podcast. For more information on our GUARANTEED training, please visit us at www.mypracticemybusiness.com and surf our website pages. Our mission statement is simple: We increase the monthly net revenue of dental practices with our key methods, tools, and training utilizing every day, need-based dentistry, even with PPO plans. And we teach you how to do it ethically, legally, and morally, adhering to contracts and state laws, so you can be paid fairly for the services you provide.
The My Practice My Business Dental Podcast
Giving Your Dental Patients a Reason to Stay
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Robert Thorup, DDS
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Season 7
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Episode 5
It’s no mystery with all who know me that I love what Walt Disney created, especially when it comes to customer service. I grew up watching the Wonderful World of Disney every Sunday at 6pm, eating dinner on a TV tray in front of an RCA 26-inch color television. I was so blessed…
I am a Disney University Graduate, and we have incorporated their training in our dental practice, as well as our dental consulting company: My Practice My Business. We teach in our Clinical Business of Dentistry Training the importance of giving our patients, what we call, the Disney experience. No company does customer service better than Disney.